Terms & Condition

Terms & Conditions

Last Updated: 28/02/25

Welcome to Bindu Premium! By accessing and using our website, services, and products, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Terms

✅ Acceptance of Terms: By using our website or purchasing from us, you accept these Terms & Conditions.
✅ Modifications: We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Product Information & Pricing

✅ We strive to ensure accurate product descriptions, images, and prices on our website. However, errors may occur.
✅ Prices are subject to change without notice.
✅ Discounts, promotions, and offers may have specific terms and expiration dates.

📌 Note: The actual colors of products may slightly vary due to screen settings.

3. Ordering & Payment

✅ Orders can be placed via our website, social media, or WhatsApp/Call at:
📞 +880 1602024461 / +880 1602024462 / +880 1602024452

✅ Payment Options:

• Bkash/Nagad
• Bank Transfer
• Cash on Delivery (COD) (Available for selected locations)

📌 Order Confirmation: After placing an order, you will receive a confirmation via SMS/WhatsApp.

📌 Order Cancellation: You may cancel an order before it is shipped. Once shipped, cancellation is not possible.

4. Shipping & Delivery

✅ Delivery Time:

• Inside Dhaka: 2-4 business days
• Outside Dhaka: 3-7 business days

✅ Shipping Charges: Charges vary based on location and order size.

📌 Delays: Delivery times may be affected by holidays, strikes, natural disasters, or courier service delays.

5. Returns, Exchanges & Refunds

✅ We accept returns/exchanges within 7 days of delivery, provided the item is unused, unworn, and in its original condition.
✅ Refunds are processed only for damaged, defective, or out-of-stock products.
✅ Customers must bear return shipping costs unless the item is incorrect or faulty.

📌 For full details, read our [Returns & Refunds Policy].

6. Privacy & Data Protection

✅ Your personal information (name, address, phone number, etc.) is used solely for order processing and is not shared with third parties.
✅ Payment details are handled securely through encrypted payment gateways.

📌 For more details, read our [Privacy Policy].

7. Intellectual Property

✅ All content, images, logos, and designs on Bindu Premium are copyrighted and owned by us.
✅ Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

✅ Bindu Premium is not responsible for any loss, damage, or delay caused by third-party couriers.
✅ We reserve the right to reject or cancel any order due to pricing errors, fraud suspicion, or product unavailability.

9. Contact Us

For any questions or concerns, feel free to reach out:

📞 Call/WhatsApp: +880 1602024461 / +880 1602024462 / +880 1602024452
📧 Email: contact@bindupremium.com
📍 Showroom Address: Aziz Super Market, Shahbag, Dhaka

By using our services, you agree to these Terms & Conditions. Thank you for choosing Bindu Premium! 💙